No payment of Betway winnings.

My brother won an amount of R14232 on the 8th of September 2026. He tried to withdraw his winnings through a Capitec bank account app. The money has been reversed 3 times so far. All his documents are FICA compliance. He had the same experience months ago whereby he won R1600 which was not paid on his account. The money was *****ulently withdrawn from his account using a *****ulent account from Betway. He was told to change his passwords which he did now he is being faced with the same dilemma. His Betway account is ***. Please help my brother to have his R14232 deposited in his account. He has already lost the R1600 in the past. He can't afford to lose this huge amount. My brother's name is Bhekumuzi Mathaba, ID ***.