MR
Mal R
1 reviews | Active since Dec 2021
02 Dec 2021, 12:38
Mysterious transactions
I have raised certain transactions with the. Manager who undertook to provide feedback yesterday although the information provided did not correlate with the actual transactions on my account. The manager now has refuses to provide feedback, so what is Betway doing? Further information will be provided on the next update if I do not receive proper feedback.
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Replies (2)MR
Mal R's updateReviewer Update
02 Dec 2021, 16:19Why is there no response despite you contacting the person involved. Betway is also providing information belonging to other people to unknown persons which is in contravention of the act
MR
Mal R's update02 Dec 2021, 16:19
Reviewer Update
Why is there no response despite you contacting the person involved. Betway is also providing information belonging to other people to unknown persons which is in contravention of the act
Betway - South Africa's replyOfficial
02 Dec 2021, 17:32Hi Mal, Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply02 Dec 2021, 17:32
Official
Hi Mal, Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team