MM
Motshopo M

1 reviews | Active since Dec 2023

22 Dec 2023, 15:19

My slip remains in the open betslips 5 days after the final whistle.

I've since on 5 days ago and I've now called them twice to no help, the slip remains in open slip. Maybe it's a system problem they are incapable of solving, but it's painful watching my money on open slip.

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply22 Dec 2023, 17:26
Official
Hi Motshopo, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We can advise that your betslip has been resulted and the payout was credited to your Betway Account as seen below:

Payout R56.10 26-12-2023 22:06:57

For your perusal, you can view this on your transaction summary which is located under "Main Menu"

And as always, please do not hesitate to contact us directly if you need any assistance:  https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team