My CashCollect withdrawal of R1000 from 1 Sept 2026 shows as 'Withdrawal paid' in my transaction history, but I never received the SMS with the token/PIN. I have tried contacting support multiple times and I am being ignored. Please resend the withdrawal

My CashCollect withdrawal of R1000 from 1 Sept 2026 shows as 'Withdrawal paid' in my transaction history, but I never received the SMS with the token/PIN. I have tried contacting support multiple times and I am being ignored. Please resend the withdrawal PIN to my registered number immediately."