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Thabizolo M

1 reviews | Active since May 2026

25 May 2026, 14:12

My Betway account is locked

Hi can you please help me unlock my Betway account they locked it with my money and they don’t answer my calls

0
Replies (5)
Betway - South Africa
Betway - South Africa's reply25 May 2026, 14:46
Official
Hi Thabizolo,

Thank you for your review and for your patience in awaiting a follow-up from us.  

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 
Betway Team 
TM
Thabizolo M's update25 May 2026, 15:53
Reviewer Update
Oryt I will wait for your response
Betway - South Africa
Betway - South Africa's reply26 May 2026, 08:32
Official
Hi Thabizolo,

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. 
 
One of our consultants will contact you today between 09h00 and 17h00 to assist you further. 
 
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. 
 
Regards,
Betway Team
TM
Thabizolo M's update28 May 2026, 23:06
Reviewer Update
Am still waiting for your feedback
Betway - South Africa
Betway - South Africa's reply29 May 2026, 08:07
Official
Hi Thabizolo,

We have communicated with you over a follow-up phone call providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter.   
 
You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions
 
This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. 
 
Regards,  
Betway Team