IK
Irvin K

1 reviews | Active since Apr 2021

11 May 2024, 07:11

mr

hi my betway account was hacked for the third time but when I report it they just blocked my account and tell u to unblock it u should send a picture of your individual and selfie holding u I'd but no matter was talking u just call to unblock it as I speak now my money is gone how do u authorize money as a manager without checking the correct one please help

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply11 May 2024, 09:13
Official
Hi Invin,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
IK
Irvin K's update11 May 2024, 11:15
Reviewer Update
I even tried to withdraw my funds since my account was hacked I can't even now as I speak I have R2100 withdrawal since waiting it to reflect to my account its being more than two weeks betway failing me even thier consulted when u make a call they jst be lazy to look or to resolve the matter they will jst say we will block ur account for feather investigation and to unlock ur account you need to send us selfish holding your ID book I dd I more than they requested but they will say we can't see it use different email imagen full 2 weeks
Betway - South Africa
Betway - South Africa's reply11 May 2024, 11:25
Official
Hi Invin,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
IK
Irvin K's update12 May 2024, 09:57
Reviewer Update
it being more than 24hr waiting for my withdrawal from betway I spent more money again to call I use more Data in order to get what belongs to me please resolve my problem so I can get my money and place my bet in other businesses cos betway fails me