HK
Hansie K
1 reviews | Active since Apr 2018
27 Jul 2024, 10:25
money withdraw
i did make a withdraw on the 25/07/2024 at 05:00 im still waiting for my money why does Betway take so long
Helpful (0)
Replies (9)0
Replies (9)
Betway - South Africa's replyOfficial
28 Jul 2024, 03:20Hi Hansie,
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
Please note that our Betway Care team operates Monday through Friday.
We will promptly contact you as soon as we return to the office to provide further assistance and resolve your issue.
Thank you for your understanding, and we look forward to connecting with you soon.
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
Please note that our Betway Care team operates Monday through Friday.
We will promptly contact you as soon as we return to the office to provide further assistance and resolve your issue.
Thank you for your understanding, and we look forward to connecting with you soon.
Regards,
Betway Team
Betway - South Africa's reply28 Jul 2024, 03:20
Official
Hi Hansie,
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
Please note that our Betway Care team operates Monday through Friday.
We will promptly contact you as soon as we return to the office to provide further assistance and resolve your issue.
Thank you for your understanding, and we look forward to connecting with you soon.
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
Please note that our Betway Care team operates Monday through Friday.
We will promptly contact you as soon as we return to the office to provide further assistance and resolve your issue.
Thank you for your understanding, and we look forward to connecting with you soon.
Regards,
Betway Team
HK
Hansie K's updateReviewer Update
29 Jul 2024, 08:07im stil waiting for my Money to be paid in my capitec Account i dit reqeust R900 today there was R1000 then it went back in my account please pay my Money in my Accout
HK
Hansie K's update29 Jul 2024, 08:07
Reviewer Update
im stil waiting for my Money to be paid in my capitec Account i dit reqeust R900 today there was R1000 then it went back in my account please pay my Money in my Accout
Betway - South Africa's replyOfficial
29 Jul 2024, 08:30Hi Hansie,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply29 Jul 2024, 08:30
Official
Hi Hansie,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
HK
Hansie K's updateReviewer Update
29 Jul 2024, 08:50Thank you please try and make the Payment today last time my betway Account was Hack thats why im not using Betway but i did play on betway hoop my things wil Get Resolved Quiky
HK
Hansie K's update29 Jul 2024, 08:50
Reviewer Update
Thank you please try and make the Payment today last time my betway Account was Hack thats why im not using Betway but i did play on betway hoop my things wil Get Resolved Quiky
Betway - South Africa's replyOfficial
29 Jul 2024, 09:26Hi Hansie,
We tried reaching out to you, unfortunately the call got terminated.
In order to have your account concluded, you are required to do a password reset on your account.
To reset your password, please visit the Betway website and click the option “Forgot Password” that is located in the top right hand corner of the website.
You will then be asked to confirm your mobile number.
From there, please follow the instructions and you will receive an SMS message with your new password.
Alternatively, you can follow this link: https://www.betway.co.za/Account/ResetPassword
Once this is completed, kindly reply to this review so we can have our team conclude your account.
We trust the above to be in order.
Regards,
Betway Team
We tried reaching out to you, unfortunately the call got terminated.
In order to have your account concluded, you are required to do a password reset on your account.
To reset your password, please visit the Betway website and click the option “Forgot Password” that is located in the top right hand corner of the website.
You will then be asked to confirm your mobile number.
From there, please follow the instructions and you will receive an SMS message with your new password.
Alternatively, you can follow this link: https://www.betway.co.za/Account/ResetPassword
Once this is completed, kindly reply to this review so we can have our team conclude your account.
We trust the above to be in order.
Regards,
Betway Team
Betway - South Africa's reply29 Jul 2024, 09:26
Official
Hi Hansie,
We tried reaching out to you, unfortunately the call got terminated.
In order to have your account concluded, you are required to do a password reset on your account.
To reset your password, please visit the Betway website and click the option “Forgot Password” that is located in the top right hand corner of the website.
You will then be asked to confirm your mobile number.
From there, please follow the instructions and you will receive an SMS message with your new password.
Alternatively, you can follow this link: https://www.betway.co.za/Account/ResetPassword
Once this is completed, kindly reply to this review so we can have our team conclude your account.
We trust the above to be in order.
Regards,
Betway Team
We tried reaching out to you, unfortunately the call got terminated.
In order to have your account concluded, you are required to do a password reset on your account.
To reset your password, please visit the Betway website and click the option “Forgot Password” that is located in the top right hand corner of the website.
You will then be asked to confirm your mobile number.
From there, please follow the instructions and you will receive an SMS message with your new password.
Alternatively, you can follow this link: https://www.betway.co.za/Account/ResetPassword
Once this is completed, kindly reply to this review so we can have our team conclude your account.
We trust the above to be in order.
Regards,
Betway Team
HK
Hansie K's updateReviewer Update
29 Jul 2024, 09:40hi i just did the password reset
HK
Hansie K's update29 Jul 2024, 09:40
Reviewer Update
hi i just did the password reset
Betway - South Africa's replyOfficial
29 Jul 2024, 09:54Hi Hansie,
Noted with appreciation.
We are pleased to advise your account has been concluded.
Kindly allow some time for our team to process your withdrawal.
Congratulations on your winnings.
Regards,
Betway Team
Noted with appreciation.
We are pleased to advise your account has been concluded.
Kindly allow some time for our team to process your withdrawal.
Congratulations on your winnings.
Regards,
Betway Team
Betway - South Africa's reply29 Jul 2024, 09:54
Official
Hi Hansie,
Noted with appreciation.
We are pleased to advise your account has been concluded.
Kindly allow some time for our team to process your withdrawal.
Congratulations on your winnings.
Regards,
Betway Team
Noted with appreciation.
We are pleased to advise your account has been concluded.
Kindly allow some time for our team to process your withdrawal.
Congratulations on your winnings.
Regards,
Betway Team
HK
Hansie K's updateReviewer Update
29 Jul 2024, 11:46...NPS 72462
HK
Hansie K's update29 Jul 2024, 11:46
Reviewer Update
...NPS 72462
Betway - South Africa's replyOfficial
29 Jul 2024, 11:52Hi Hansie,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the resolution of this matter.
We thank you again and hope that your future experience with Betway will be much improved going forward.
Regards,
Betway Team
Betway - South Africa's reply29 Jul 2024, 11:52
Official
Hi Hansie,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the resolution of this matter.
We thank you again and hope that your future experience with Betway will be much improved going forward.
Regards,
Betway Team