KK
Kwanele K

1 reviews | Active since Jan 2026

05 Jan 2026, 13:09

Money not reflecting on my account

L’ve been withdrawing and reversing my money that I withdrew on my betway account but it’s not coming in it’s been stuck on verifying withdrawal what might be causing that

0
Replies (3)
KK
Kwanele K's update05 Jan 2026, 15:51
Reviewer Update
My contact number is ***
Betway - South Africa
Betway - South Africa's reply05 Jan 2026, 17:04
Official
Hi Kwanele,  Thank you for your review and for your patience in awaiting a follow-up from us.    We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. One of our team members will follow up with you soon to address any concerns you may have.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  

Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply12 Jan 2026, 12:52
Official
Hi Kwanele,    Thank you for your review and for your patience in awaiting a follow-up from us.   
 We have tried reaching out to you, sadly to no avail.  We have communicated with you privately on this platform, providing feedback regarding your query.    Regards,  Betway Team