CO
Cobus O
1 reviews | Active since Nov 2009
14 Sept 2023, 11:08
Money not reflecting
I deposited R100 2 days ago and I mistakenly paid the money into the wrong reference. I spoke to 2 of the agents Zanele and Sinazo and they said they escalated the payment. I emailed proof of payment and statement. The money is still not reflecting in my account. When will this be sorted? Thanks
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Replies (2)CO
Cobus O's updateReviewer Update
14 Sept 2023, 13:28Tony thanks so much for your excellent service!
CO
Cobus O's update14 Sept 2023, 13:28
Reviewer Update
Tony thanks so much for your excellent service!
Betway - South Africa's replyOfficial
14 Sept 2023, 13:30Hi Cobus,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply14 Sept 2023, 13:30
Official
Hi Cobus,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team