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Amber-lee Roux

1 reviews | Active since Oct 2021

11 Apr 2022, 13:33

Money lost

I withdrew R2000 from my winnings and my account was hacked now I've lost the R2000 and no one can help me this is really not fair as this is my winnings and they won't assit me in refunding me.

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Replies (2)
Betway - South Africa
Betway - South Africa's reply11 Apr 2022, 14:20
Official
Hi Amber-lee,

Thank you for your review and for your patience in awaiting a follow up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team
 
Betway - South Africa
Betway - South Africa's reply12 Apr 2022, 08:42
Official
Hi Amber-lee, Thank you for your response. A reply has been sent from our support desk to your email inbox to confirm the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you. Regards, Betway Team