JP
John P
1 reviews | Active since Nov 2024
06 Nov 2024, 10:34
Money gone!
Good day I was playing this morning on Picante as well as the fish game and received an error message. I was on the total of more than R 360.00 and when i returned all funds were gone. Please refund me as it is not fair.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
06 Nov 2024, 11:03Hi John,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply06 Nov 2024, 11:03
Official
Hi John,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
08 Nov 2024, 22:28Hi John,
We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.
Regards,
Betway Team
Betway - South Africa's reply08 Nov 2024, 22:28
Official
Hi John,
We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.
Regards,
Betway Team