PR
Paul R

1 reviews | Active since Nov 2024

06 Nov 2024, 11:35

Missing Funds

Funds Missing

Why is my funds decreasing without even playing .... it happen more than 5 times where my funds just decrease when I switch over to a other game.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply06 Nov 2024, 11:39
Official
Hi Paul,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply08 Nov 2024, 23:11
Official
Hi Paul,  We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent. In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed. Regards,Betway Team