PB
Pieter B
1 reviews | Active since Mar 2023
14 Mar 2024, 08:25
Missing funds
Deposit money into betway account which is not reflecting on acc.Its now a week later and the money is still not reflecting after 17 phonecards,Live chats and emails.I won't incourage other players to use betway in future because customer service is non existent!!!!
Helpful (0)
Replies (10)0
Replies (10)
Betway - South Africa's replyOfficial
14 Mar 2024, 10:04 Hi Pieter, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply14 Mar 2024, 10:04
Official
Hi Pieter, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards, Betway Team
PB
Pieter B's updateReviewer Update
14 Mar 2024, 12:09It's not been Resolved!!
PB
Pieter B's update14 Mar 2024, 12:09
Reviewer Update
It's not been Resolved!!
Betway - South Africa's replyOfficial
14 Mar 2024, 12:16Hi Pieter,
Thank you for your reply.
The above note is confirmation of the call conversation we had this morning.
Please note that we do have the copy you provided by email, this has been escalated and we awaiting the feedback on this deposit.
Once we have an update we will provide you with this feedback.
Regards,
Betway Team
Thank you for your reply.
The above note is confirmation of the call conversation we had this morning.
Please note that we do have the copy you provided by email, this has been escalated and we awaiting the feedback on this deposit.
Once we have an update we will provide you with this feedback.
Regards,
Betway Team
Betway - South Africa's reply14 Mar 2024, 12:16
Official
Hi Pieter,
Thank you for your reply.
The above note is confirmation of the call conversation we had this morning.
Please note that we do have the copy you provided by email, this has been escalated and we awaiting the feedback on this deposit.
Once we have an update we will provide you with this feedback.
Regards,
Betway Team
Thank you for your reply.
The above note is confirmation of the call conversation we had this morning.
Please note that we do have the copy you provided by email, this has been escalated and we awaiting the feedback on this deposit.
Once we have an update we will provide you with this feedback.
Regards,
Betway Team
PB
Pieter B's updateReviewer Update
14 Mar 2024, 12:32Escalated???7days ago it was also escalated????How difficult can it be ?Please look at the proof of payment!The time was 20:38!!
PB
Pieter B's update14 Mar 2024, 12:32
Reviewer Update
Escalated???7days ago it was also escalated????How difficult can it be ?Please look at the proof of payment!The time was 20:38!!
Betway - South Africa's replyOfficial
14 Mar 2024, 15:03 Hi Pieter,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply14 Mar 2024, 15:03
Official
Hi Pieter,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
PB
Pieter B's updateReviewer Update
17 Mar 2024, 13:44It's now more than 480 hours later......10days
PB
Pieter B's update17 Mar 2024, 13:44
Reviewer Update
It's now more than 480 hours later......10days
PB
Pieter B's updateReviewer Update
17 Mar 2024, 16:56😒😒Might as well leave it !!!It's just totally unacceptable. Don't think I'll play on betway again.How can you trust a company if the funds does not reflect and then take weeks to sort out.????
PB
Pieter B's update17 Mar 2024, 16:56
Reviewer Update
😒😒Might as well leave it !!!It's just totally unacceptable. Don't think I'll play on betway again.How can you trust a company if the funds does not reflect and then take weeks to sort out.????
PB
Pieter B's updateReviewer Update
18 Mar 2024, 19:50Goodevenibg Betway.....please be so kind and close my betway account .And also please keep my deposit.I Had enough of this now!!!
PB
Pieter B's update18 Mar 2024, 19:50
Reviewer Update
Goodevenibg Betway.....please be so kind and close my betway account .And also please keep my deposit.I Had enough of this now!!!
PB
Pieter B's updateReviewer Update
18 Mar 2024, 21:31Whatever ******.!!!
PB
Pieter B's update18 Mar 2024, 21:31
Reviewer Update
Whatever ******.!!!
PB
Pieter B's updateReviewer Update
18 Mar 2024, 21:40Can't believe cricketsa allows this unprofessional company to be a main sponsor of their premium tournament!!!
PB
Pieter B's update18 Mar 2024, 21:40
Reviewer Update
Can't believe cricketsa allows this unprofessional company to be a main sponsor of their premium tournament!!!