MC
Meagan C
1 reviews | Active since Nov 2024
06 Nov 2024, 01:24
Missing funds
Whilst playing slot game Mask of Amun an error message popped up and the game closed, it was then that I found out that all my funds were gone.
I've emailed, called and tried to chat online for help and no one has helped.
I'm probably going to be told some lame explanation as to why I won't get my money back and this is so ridiculous.
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Replies (2)
Betway - South Africa's replyOfficial
06 Nov 2024, 07:11Hi Meagan, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply06 Nov 2024, 07:11
Official
Hi Meagan, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
06 Nov 2024, 20:44Hi Meagan Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply06 Nov 2024, 20:44
Official
Hi Meagan Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team