Manipulation of system and poor service
Betway is the worst company to deal with. I regret not closing my account with them for good in the past. They manipulate the systems and make their customers lose bets on purpose. This has been happening to me for too long and every time I raise a concern, they say they are not a dealer but just third part using dealer's services. Stay away from Betgames on Betway if you value your money. I have escalated this matter too many times but no one really cares
Helpful (0)
Replies (2)0
Replies (2)Betway - South Africa's replyOfficial
10 Sept 2026, 16:15Hi Gopolang, Thank you for your review and for your patience in awaiting a follow-up from us and for taking our call. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply10 Sept 2026, 16:15
Official
Hi Gopolang, Thank you for your review and for your patience in awaiting a follow-up from us and for taking our call. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
's updateReviewer Update
14 Sept 2026, 08:13Hi @Betway, it's been days now since you gave me a call and I 'm yet to receive any update with this query and what's sad is that this same problem still persists and I have sent you follow up email regarding that. Please treat this as urgent and once resolved, I would like to have my account closed
's update14 Sept 2026, 08:13
Reviewer Update
Hi @Betway, it's been days now since you gave me a call and I 'm yet to receive any update with this query and what's sad is that this same problem still persists and I have sent you follow up email regarding that. Please treat this as urgent and once resolved, I would like to have my account closed
