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there katryn.delange

1 reviews | Active since Nov 2024

19 Nov 2024, 14:30

Major Disappointment

They lost all play history of previous week where i was first on leader board so now i can claim. Did not know that we need tobtake screenshots of all

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Replies (3)
Betway - South Africa
Betway - South Africa's reply19 Nov 2024, 14:32
Official
Hi there,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply20 Nov 2024, 14:30
Official
Hi there, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

We will be in contact with you once feedback is received.

Your understanding and patience are very much valued and appreciated. 
 
Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply21 Nov 2024, 11:32
Official
Hi there, 
 
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 
 
At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team