SM
Seakhamuzi M

1 reviews | Active since Oct 2020

06 May 2024, 20:59

Mahala jackpot

Mahala jackpot payout results hasn't updated since the 29th of April. Today i spoke to Ziphozonke who advised she escalated the query, i have been advised to wait for 24 to 48 hrs the product team issued an apology. Betway is the best betting app hence I'll play till i die.

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Replies (3)
Betway - South Africa
Betway - South Africa's reply06 May 2024, 21:01
Official
Hi  Seakhamuzi, 
 
Thank you for your review. 
 
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 
 
And as always, please do not hesitate to contact us directly if you need any assistance:  https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team 
SM
Seakhamuzi M's update28 May 2024, 07:43
Reviewer Update
This past weekend mahala jackpot stated even if you do not get the full 6 predictions you will be paid for correct predictions. I called and spoke to online agents they all talk a different language. Wondering if they get the same training. I understand with daily mahala jackpot that they don't payout even if you have 2 or 3 correct predictions i get that. This past weekend jackpot stated even if you dont get the full six we will console you. Now i have 41 tickets that needs to paid according to what was placed before me that I'll be rewarded. If betway is a **** then i encourage people to deactivate this accounts and try other betting platforms. I lost my screenshot of that message before you place a bet, i am sure i am not the only one who is unhappy about this issue. Anyone with that message kindly email to me so i can show Betway that they better stop taking customers for stupidity.
SM
Seakhamuzi M's update28 May 2024, 07:45
Reviewer Update
My email ***. i want to prove that Betway is unfaithful to its customers. Anyone who played Mahala jackpot please forward me that message. Thank you.