JM
Julia M
1 reviews | Active since Sept 2026
10 Sept 2026, 12:28
M not happy on how b...
M not happy on how betway is handling my locked account issue...is so heart breaking to have money held somewhere while you are struggling
Helpful (0)
Replies (13)0
Replies (13)
Betway - South Africa's replyOfficial
10 Sept 2026, 15:45Hi Julia, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply10 Sept 2026, 15:45
Official
Hi Julia, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
JM
Julia M's updateReviewer Update
10 Sept 2026, 17:44Betway south Africa kindly escalate my query because my account is fully verified...its been long now waiting for my account so I can withdraw whats the use to say I have money while you are holding it back??I need my account back!!!
JM
Julia M's update10 Sept 2026, 17:44
Reviewer Update
Betway south Africa kindly escalate my query because my account is fully verified...its been long now waiting for my account so I can withdraw whats the use to say I have money while you are holding it back??I need my account back!!!
JM
Julia M's updateReviewer Update
10 Sept 2026, 17:56Betway south Africa for the first time you give me bad service and yes m really disappointed in you....escalate my matter of unlocking account *** and release my money then I will walk away with peace😡
JM
Julia M's update10 Sept 2026, 17:56
Reviewer Update
Betway south Africa for the first time you give me bad service and yes m really disappointed in you....escalate my matter of unlocking account *** and release my money then I will walk away with peace😡
JM
Julia M's updateReviewer Update
11 Sept 2026, 09:46Betway south Africa my account *** is fully verified so I dnt understand why its still locked...I want my account unlocked by the end of today or else you leave me no other choice but to report you to western Cape gambling board....make sure you call me by today and unlock my account *** m sick and tired of you playing hide and seek with our money 😡
JM
Julia M's update11 Sept 2026, 09:46
Reviewer Update
Betway south Africa my account *** is fully verified so I dnt understand why its still locked...I want my account unlocked by the end of today or else you leave me no other choice but to report you to western Cape gambling board....make sure you call me by today and unlock my account *** m sick and tired of you playing hide and seek with our money 😡
Betway - South Africa's replyOfficial
11 Sept 2026, 13:52Hi Julia, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply11 Sept 2026, 13:52
Official
Hi Julia, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
JM
Julia M's updateReviewer Update
11 Sept 2026, 14:07This is not the reply I'm expecting from you...I want you to call me and tell me i could now go access my account 😡 not what you are giving me now 🥲
JM
Julia M's update11 Sept 2026, 14:07
Reviewer Update
This is not the reply I'm expecting from you...I want you to call me and tell me i could now go access my account 😡 not what you are giving me now 🥲
Betway - South Africa's replyOfficial
11 Sept 2026, 14:08Hi Julia, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
As and when updated information becomes available- this will be communicated to you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
As and when updated information becomes available- this will be communicated to you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply11 Sept 2026, 14:08
Official
Hi Julia, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
As and when updated information becomes available- this will be communicated to you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
As and when updated information becomes available- this will be communicated to you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
JM
Julia M's updateReviewer Update
11 Sept 2026, 14:11Betway south Africa so how do i contact you directly when all your agents on Live chats are nowhere to be found and the calls keeps playing music.....❓️❓️❓️❓️
JM
Julia M's update11 Sept 2026, 14:11
Reviewer Update
Betway south Africa so how do i contact you directly when all your agents on Live chats are nowhere to be found and the calls keeps playing music.....❓️❓️❓️❓️
JM
Julia M's updateReviewer Update
11 Sept 2026, 14:12And as well as the emails...the replies are auto generated 🤔🤔🤔
JM
Julia M's update11 Sept 2026, 14:12
Reviewer Update
And as well as the emails...the replies are auto generated 🤔🤔🤔
JM
Julia M's updateReviewer Update
11 Sept 2026, 16:17Thank you I got my account back whats left is for betway to process withdrawals
JM
Julia M's update11 Sept 2026, 16:17
Reviewer Update
Thank you I got my account back whats left is for betway to process withdrawals
JM
Julia M's updateReviewer Update
11 Sept 2026, 18:39Thank you betway south Africa you are doing good job on my accounts...account unlocked👌🏻👌🏻👌🏻keep those payments in coming😘😘😘
JM
Julia M's update11 Sept 2026, 18:39
Reviewer Update
Thank you betway south Africa you are doing good job on my accounts...account unlocked👌🏻👌🏻👌🏻keep those payments in coming😘😘😘
JM
Julia M's updateReviewer Update
11 Sept 2026, 18:44My account is perfect and back on track❤️
JM
Julia M's update11 Sept 2026, 18:44
Reviewer Update
My account is perfect and back on track❤️
Betway - South Africa's replyOfficial
14 Sept 2026, 16:38Hi Julia,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply14 Sept 2026, 16:38
Official
Hi Julia,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team