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Nadia N

1 reviews | Active since Nov 2021

20 Aug 2026, 02:38

Locked account for what

I have been asking betway why my account is locked all of a sudden. Stay on chat for a agent to assist take more than 2 hours. Relevant documents was send. Now they say it's on standard review. Months and still waiting

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Replies (2)
Betway - South Africa
Betway - South Africa's reply20 Aug 2026, 11:50
Official
Hi Nadia, Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team

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Nadia N's update24 Aug 2026, 06:40
Reviewer Update
I'm still waiting as my account is still locked.