MR
Muimeleli R

1 reviews | Active since May 2025

30 May 2025, 19:06

Locked account

It's been over two months now since they've locked my account, whenever i contact them they always say my account is under standard review and they don't have any information on my query... it's so disappointing

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply02 Jun 2025, 07:47
Official
Hi Muimeleli, Thank you for your review and for your patience in awaiting a follow-up from us.  A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply04 Jun 2025, 10:13
Official
Hi Muimeleli, Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note that your account is currently under review. 

We will provide you with an update as soon as we have feedback. Alternatively, you will receive communication from our team regarding your account. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  

Regards, Betway Team