WS
Witnes S

1 reviews | Active since Jul 2023

15 Nov 2024, 16:02

Locked account

Betway locked my account with my money on it now I don't have transport money to go to school when I contact them they busy telling me about investigations since 28 October till today

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply15 Nov 2024, 16:10
Official
Hi Witnes,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply18 Nov 2024, 09:18
Official
Hi Witnes, 

Thank you for your review and patience in awaiting a follow-up from us.

The relevant department will be in contact with you regarding your account.

Regards,
Betway Team
Betway - South Africa
Betway - South Africa's reply28 Nov 2024, 12:15
Official
Hi Witnes,  Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.  At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team