Locked account.

Betway, I’m extremely disappointed with the level of customer support I’ve received.

I’ve reached out through both email and DMs, but the response times have been unreasonably slow. I’ve also tried calling several times, only to be unable to get through to an agent.

My account has been locked for almost a whole month now without any clear explanation and this has happened after I cashed out.

It’s frustrating having to use multiple channels just to get assistance, yet still receiving little to no communication. I’d appreciate it if someone from your support team could please get back to me as soon as possible and properly address my issue.