NJ
Nikita J
1 reviews | Active since May 2023
14 Jun 2023, 16:25
Locked account
Betway is the worst really they locked my account for no reason I forwarded all the documents they needed from me it's been locked since the 27 May 2023 everytime it's a different storie I'm so sick and and tired of the words please allow some time 24-48 really its been how many days and weeks now they keep on saying my account is being reviewed
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
14 Jun 2023, 16:49Hi Nikita, Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply14 Jun 2023, 16:49
Official
Hi Nikita, Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
NJ
Nikita J's updateReviewer Update
15 Jun 2023, 08:57You guys have been investigating since last month everytime I must phone email and message
Betway should go for customers services training
Betway should go for customers services training
NJ
Nikita J's update15 Jun 2023, 08:57
Reviewer Update
You guys have been investigating since last month everytime I must phone email and message
Betway should go for customers services training
Betway should go for customers services training
Betway - South Africa's replyOfficial
15 Jun 2023, 11:37Hi Nikita,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As per our call conversation please allow sometime for us to get the feedback and we will provide you with the update.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As per our call conversation please allow sometime for us to get the feedback and we will provide you with the update.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply15 Jun 2023, 11:37
Official
Hi Nikita,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As per our call conversation please allow sometime for us to get the feedback and we will provide you with the update.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As per our call conversation please allow sometime for us to get the feedback and we will provide you with the update.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team