LS
Lindiwe S
1 reviews | Active since Jul 2023
16 Jul 2023, 00:33
Lindiwe sibeko
Im not happy i put voucher but only loss a money i wont recommend to ppl that they must play with a rent money or school fees
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Replies (1)
Betway - South Africa's replyOfficial
17 Jul 2023, 08:44Hi Lindiwe, Thank you for your review and for your patience in awaiting a follow up from us.
Our team is sad to hear that you haven't been having a good gambling run. Part of the associated and expected result will be losses.
What disturbed us the most was comments made on recommending people not to use funds that can be categorized as essential (Rent, Transport, Food, etc.).
Should you be using such funds for gambling purposes, we do ask that you reach out to our responsible gambling department via mail (***)
Alternatively, you are encouraged to complete the National Responsible Gambling Programme’s (“NRGP”) Online Checklist [here: https://responsiblegambling.org.za/self-check-quiz/] to help determine their vulnerability to gambling addiction. Seeking professional help can help to reduce the stress that is caused by problem gambling. The NRGP can be contacted on its Toll-Free Counseling Line at ***or via email *** for confidential, free, and professional counseling. Customers are encouraged to visit the website of the South African Responsible Gambling Foundation, which contains comprehensive information about the NRGP and the procedures for Self-Exclusion [https://responsiblegambling.org.za/self-exclusion-2/
Regards,Betway Team
Our team is sad to hear that you haven't been having a good gambling run. Part of the associated and expected result will be losses.
What disturbed us the most was comments made on recommending people not to use funds that can be categorized as essential (Rent, Transport, Food, etc.).
Should you be using such funds for gambling purposes, we do ask that you reach out to our responsible gambling department via mail (***)
Alternatively, you are encouraged to complete the National Responsible Gambling Programme’s (“NRGP”) Online Checklist [here: https://responsiblegambling.org.za/self-check-quiz/] to help determine their vulnerability to gambling addiction. Seeking professional help can help to reduce the stress that is caused by problem gambling. The NRGP can be contacted on its Toll-Free Counseling Line at ***or via email *** for confidential, free, and professional counseling. Customers are encouraged to visit the website of the South African Responsible Gambling Foundation, which contains comprehensive information about the NRGP and the procedures for Self-Exclusion [https://responsiblegambling.org.za/self-exclusion-2/
Regards,Betway Team
Betway - South Africa's reply17 Jul 2023, 08:44
Official
Hi Lindiwe, Thank you for your review and for your patience in awaiting a follow up from us.
Our team is sad to hear that you haven't been having a good gambling run. Part of the associated and expected result will be losses.
What disturbed us the most was comments made on recommending people not to use funds that can be categorized as essential (Rent, Transport, Food, etc.).
Should you be using such funds for gambling purposes, we do ask that you reach out to our responsible gambling department via mail (***)
Alternatively, you are encouraged to complete the National Responsible Gambling Programme’s (“NRGP”) Online Checklist [here: https://responsiblegambling.org.za/self-check-quiz/] to help determine their vulnerability to gambling addiction. Seeking professional help can help to reduce the stress that is caused by problem gambling. The NRGP can be contacted on its Toll-Free Counseling Line at ***or via email *** for confidential, free, and professional counseling. Customers are encouraged to visit the website of the South African Responsible Gambling Foundation, which contains comprehensive information about the NRGP and the procedures for Self-Exclusion [https://responsiblegambling.org.za/self-exclusion-2/
Regards,Betway Team
Our team is sad to hear that you haven't been having a good gambling run. Part of the associated and expected result will be losses.
What disturbed us the most was comments made on recommending people not to use funds that can be categorized as essential (Rent, Transport, Food, etc.).
Should you be using such funds for gambling purposes, we do ask that you reach out to our responsible gambling department via mail (***)
Alternatively, you are encouraged to complete the National Responsible Gambling Programme’s (“NRGP”) Online Checklist [here: https://responsiblegambling.org.za/self-check-quiz/] to help determine their vulnerability to gambling addiction. Seeking professional help can help to reduce the stress that is caused by problem gambling. The NRGP can be contacted on its Toll-Free Counseling Line at ***or via email *** for confidential, free, and professional counseling. Customers are encouraged to visit the website of the South African Responsible Gambling Foundation, which contains comprehensive information about the NRGP and the procedures for Self-Exclusion [https://responsiblegambling.org.za/self-exclusion-2/
Regards,Betway Team