SW
Simon W
1 reviews | Active since Nov 2025
27 Nov 2025, 11:02
Lack of communication and clarity for account in standard review
After numerous attempts to follow up on a large withdrawl I urgently need for medical bills, I am told that my account is in standard review with no turn around time and no clarity on what the issue is.
Please can someone reach out to me asap to resolve as I get no where with the call centre.
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Replies (1)
Betway - South Africa's replyOfficial
27 Nov 2025, 11:56Hi Simon,
Thank you for your review. We appreciate the time you took to raise this matter.
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply27 Nov 2025, 11:56
Official
Hi Simon,
Thank you for your review. We appreciate the time you took to raise this matter.
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team