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nico M

1 reviews | Active since Dec 2019

30 Oct 2022, 22:28

just a betway review

so i felt like spending some cash at a online casino today ,looked at the reviews here and liked the fact that betway responded to most of their complaints ,so i took R500 and thought lets have a go ... here is my review ...most of the casino games dont work and the casino games that works dont support full screen ,i always felt that i was going to lose the R500 and did in the end after keeping me playing for 4 hours i accepted i paid for the entertainment which i can get on demo at other casinos for free ,but that is what i expected ,what i did not expect is after playing many games i have not once got a bonus round that is kinda odd for a casino that being said i hope you enjoy my R500 betway as i will not return ps you can keep the R1.80 that i was unable to play

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Replies (1)
Betway - South Africa
Betway - South Africa's reply31 Oct 2022, 09:00
Official
Hi Nico, 

We appreciate the fair and honest review posted. 

Allow us to unpack the concerns raised on the platform, starting off with the Full-Screen function, which is very much available on all smartphone devices, desktops and tablets - depended on the device capabilities and specs. The button is located on the bottom left of the casino landing/lobby. 

In terms of having a "demo casino" mode, this was discontinued on our end owing to numerous complaints received from customers over the confusion of winnings being real, and other internal factors, which we, unfortunately, cannot cover here.

Purely viewing your gameplay - qualifying bonuses were allotted in your Account as per game play activity, set qualifying criteria being met and in line with the stake placed.
You are welcome to view all transactional details under your transaction summary history, located under the Main Menu, and you will find the following bonus credits (Clear Bonus, Bonus Flush to Cash and countless Casino Bonuses)

Regards,
Betway Team