A
Anneen

1 reviews | Active since Aug 2025

03 Aug 2025, 23:45

Jesse provided the best support

Jesse provided the best support. Such a stressful situation as I think my account was hacked and they were able to solve all my problems from recovering the funds and delinking devices to resetting my account. Amazing support!

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply04 Aug 2025, 06:44
Official
 Hi Anneen,  Thank you for your positive review of Betway and our services.  We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.  At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team    
A
Anneen's update04 Aug 2025, 16:24
Reviewer Update
Hello - i still need help, i cannot access my account and its still locked - you haven't even given me a update via email or anything - please respond otherwise this review may have be 1 star
Betway - South Africa
Betway - South Africa's reply05 Aug 2025, 06:28
Official
Hi Anneen, 
Thank you for your review. We appreciate the time you took to raise this matter. 

At Betway, we appreciate hearing about the great, the good, and the not so good, and how we can proceed to give all our valued and the best service and betting platform. 
 
 May we kindly ask that you allow us some time to investigate this matter for yo,u and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team