IM
Isle M
1 reviews | Active since Oct 2021
28 Jun 2022, 10:45
I’ve won my money ...
I’ve won my money on crazy time and they took it all and now l can’t play and they are not saying anything.
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
28 Jun 2022, 11:27Hi Isle,
Owing to a technical issue being experienced that our team are diligently working on resolving, payouts on casino events are currently being delayed.
Kindly allowing time for the issue to be looked into and resolved timeously.
Our service consultants will reach out to you with a resolution on the matter.
Regards,
Betway Team
Owing to a technical issue being experienced that our team are diligently working on resolving, payouts on casino events are currently being delayed.
Kindly allowing time for the issue to be looked into and resolved timeously.
Our service consultants will reach out to you with a resolution on the matter.
Regards,
Betway Team
Betway - South Africa's reply28 Jun 2022, 11:27
Official
Hi Isle,
Owing to a technical issue being experienced that our team are diligently working on resolving, payouts on casino events are currently being delayed.
Kindly allowing time for the issue to be looked into and resolved timeously.
Our service consultants will reach out to you with a resolution on the matter.
Regards,
Betway Team
Owing to a technical issue being experienced that our team are diligently working on resolving, payouts on casino events are currently being delayed.
Kindly allowing time for the issue to be looked into and resolved timeously.
Our service consultants will reach out to you with a resolution on the matter.
Regards,
Betway Team
IM
Isle M's updateReviewer Update
28 Jun 2022, 16:58Day light *******, clean job straight, even yesterday you did the same thing earlier in the morning until now l haven’t received my money…this is not write
IM
Isle M's update28 Jun 2022, 16:58
Reviewer Update
Day light *******, clean job straight, even yesterday you did the same thing earlier in the morning until now l haven’t received my money…this is not write
IM
Isle M's updateReviewer Update
28 Jun 2022, 16:59Right
IM
Isle M's update28 Jun 2022, 16:59
Reviewer Update
Right
Betway - South Africa's replyOfficial
29 Jun 2022, 09:30Hi Isle,
Your frustrations are well understood, our team is working on resolving the issue, then reach out to all affected customers.
Please allow us time to collate the necessary data and exercise due diligence.
Regards,
Betway Team
Your frustrations are well understood, our team is working on resolving the issue, then reach out to all affected customers.
Please allow us time to collate the necessary data and exercise due diligence.
Regards,
Betway Team
Betway - South Africa's reply29 Jun 2022, 09:30
Official
Hi Isle,
Your frustrations are well understood, our team is working on resolving the issue, then reach out to all affected customers.
Please allow us time to collate the necessary data and exercise due diligence.
Regards,
Betway Team
Your frustrations are well understood, our team is working on resolving the issue, then reach out to all affected customers.
Please allow us time to collate the necessary data and exercise due diligence.
Regards,
Betway Team
IM
Isle M's updateReviewer Update
29 Jun 2022, 13:38This is taking too long,it feels like I’m being ****** with my eyes wide open , I’ve attached all the files they’ve asked for, 🤬🤬🤬more than 40 hours waiting for my winnings that you’re holding on too 🤬🤬
IM
Isle M's update29 Jun 2022, 13:38
Reviewer Update
This is taking too long,it feels like I’m being ****** with my eyes wide open , I’ve attached all the files they’ve asked for, 🤬🤬🤬more than 40 hours waiting for my winnings that you’re holding on too 🤬🤬
Betway - South Africa's replyOfficial
30 Jun 2022, 15:17Hi Isle,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply30 Jun 2022, 15:17
Official
Hi Isle,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team