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Franklyn A
1 reviews | Active since Oct 2013
23 Sept 2025, 18:07
I've had an issue w...
I've had an issue with an instant withdrawal and I appreciated the detailed feedback and communication at each step I received from Lauren @the Betway Care Department.
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Replies (1)
Betway - South Africa's replyOfficial
25 Sept 2025, 06:32Hi Franklyn, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.
We are delighted to hear that you found Lauren to be both friendly and helpful. Providing excellent service is our top priority, and it is always rewarding to know that our team members are making a positive impact. Your kind words will be shared with the agent and the rest of our team.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. We look forward to assisting you again in the future. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
We are delighted to hear that you found Lauren to be both friendly and helpful. Providing excellent service is our top priority, and it is always rewarding to know that our team members are making a positive impact. Your kind words will be shared with the agent and the rest of our team.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. We look forward to assisting you again in the future. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply25 Sept 2025, 06:32
Official
Hi Franklyn, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.
We are delighted to hear that you found Lauren to be both friendly and helpful. Providing excellent service is our top priority, and it is always rewarding to know that our team members are making a positive impact. Your kind words will be shared with the agent and the rest of our team.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. We look forward to assisting you again in the future. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
We are delighted to hear that you found Lauren to be both friendly and helpful. Providing excellent service is our top priority, and it is always rewarding to know that our team members are making a positive impact. Your kind words will be shared with the agent and the rest of our team.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. We look forward to assisting you again in the future. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team