I’ve been having issues with my withdrawal and I ended up speaking to one of the consultants

Hi Sibabalwe,

 

Thank you for sharing your experience with us! 

Firstly, congratulations on your win! That’s always a great feeling, and we're thrilled to see you come out on top. We’re delighted that Penelope was able to assist you and provide reassurance during the withdrawal process. 

 

We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. 

 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

 

Regards, 

Betway Team