JO
Joseph O

1 reviews | Active since Aug 2023

01 Aug 2024, 17:04

It has been a nightmare trying to get in touch with someone in the customer services to help with issues regarding my account and withdrawing my winnings until Lebogang

It has been a nightmare trying to get in touch with someone in the customer services to help with issues regarding my account and withdrawing my winnings until Lebogang. She has been the ONLY person who not just listened, but followed through and regularly updated me on the progress on their end. I pray and hope all their reps learn from her.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply01 Aug 2024, 17:07
Official
Hi Joseph, 
 
Thank you for your positive review of Betway and our services. 
 
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. 
 
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. 
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team