HG
Happy G

1 reviews | Active since Mar 2025

07 Mar 2025, 07:13

Issues with my withdrawal

I did withdrawal Thursday until now I didn't receive my funds.😡 I've uploaded Fica documents no feedback. NOOOOOO🥵🥵🥵🥵

0
Replies (5)
Betway - South Africa
Betway - South Africa's reply07 Mar 2025, 07:36
Official
Hi Happy,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
 
Regards,
Betway Team

HG
Happy G's update07 Mar 2025, 07:44
Reviewer Update
This not right what you are doing 💔😡I don't have patience I want my money back .and leave your betting site for good
Betway - South Africa
Betway - South Africa's reply07 Mar 2025, 07:52
Official
 
Hi Happy,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

May we kindly ask that you confirm when you have provided the needed documents as we have not received the documents. 

Once we have the documents we will be able to speed up the processing of the requested funds. 

Regards,
Betway Team 
HG
Happy G's update07 Mar 2025, 07:55
Reviewer Update
I did upload the documents don't lie to me cause every time I check status I say awaiting for approval am tired of waiting this my account I didn't do anything wrong
Betway - South Africa
Betway - South Africa's reply07 Mar 2025, 12:02
Official
Hi  Happy, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards, 
Betway Team