BM
Boikanyo M
1 reviews | Active since Sept 2022
06 Sept 2022, 23:42
Is betway a scheme?
I had been busy baby sitting my ticket on betway and finally won,when I go back to settled bets to check my ticket,it miraculously disappeared...is betway cheating me...this happened twice now.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
07 Sept 2022, 09:11Hi Boikanyo,
Thank you for your review and for your patience in awaiting a follow-up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply07 Sept 2022, 09:11
Official
Hi Boikanyo,
Thank you for your review and for your patience in awaiting a follow-up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
07 Sept 2022, 09:41 Hi Boikanyo,
Our team tried reaching out to you via call to no avail.
Apologies for the inconvenience and frustration caused. Owing to the number of tickets that we had to result, a data delay was experienced which affected "Open Bet slip" to convert into "Settled Bet Slips"
The issue has been rectified and resolved, you should be able to view the ticket you place under the Settle Bets Tab.
Regards,
Betway Team
Our team tried reaching out to you via call to no avail.
Apologies for the inconvenience and frustration caused. Owing to the number of tickets that we had to result, a data delay was experienced which affected "Open Bet slip" to convert into "Settled Bet Slips"
The issue has been rectified and resolved, you should be able to view the ticket you place under the Settle Bets Tab.
Regards,
Betway Team
Betway - South Africa's reply07 Sept 2022, 09:41
Official
Hi Boikanyo,
Our team tried reaching out to you via call to no avail.
Apologies for the inconvenience and frustration caused. Owing to the number of tickets that we had to result, a data delay was experienced which affected "Open Bet slip" to convert into "Settled Bet Slips"
The issue has been rectified and resolved, you should be able to view the ticket you place under the Settle Bets Tab.
Regards,
Betway Team
Our team tried reaching out to you via call to no avail.
Apologies for the inconvenience and frustration caused. Owing to the number of tickets that we had to result, a data delay was experienced which affected "Open Bet slip" to convert into "Settled Bet Slips"
The issue has been rectified and resolved, you should be able to view the ticket you place under the Settle Bets Tab.
Regards,
Betway Team
BM
Boikanyo M's updateReviewer Update
07 Sept 2022, 18:05This thing is getting out of control...is it an everyday thing???...my two open bets tickets have disappeared!!!...what's going on.
BM
Boikanyo M's update07 Sept 2022, 18:05
Reviewer Update
This thing is getting out of control...is it an everyday thing???...my two open bets tickets have disappeared!!!...what's going on.
Betway - South Africa's replyOfficial
08 Sept 2022, 11:56Hi Boikanyo,
Apologies for the inconvenience caused once again.
Please do understand that as an online entity, system errors will occur now and again (Though this is no excuse and we trying not to take away from the not so good experience endured).
Our team is working around the clock to sort out any ongoing data delays, which in turn, impact much of what we do.
Please bear with us and allow time for us to resolve and implement any permanent solution from the insights gathered.
Regards,
Betway Team
Apologies for the inconvenience caused once again.
Please do understand that as an online entity, system errors will occur now and again (Though this is no excuse and we trying not to take away from the not so good experience endured).
Our team is working around the clock to sort out any ongoing data delays, which in turn, impact much of what we do.
Please bear with us and allow time for us to resolve and implement any permanent solution from the insights gathered.
Regards,
Betway Team
Betway - South Africa's reply08 Sept 2022, 11:56
Official
Hi Boikanyo,
Apologies for the inconvenience caused once again.
Please do understand that as an online entity, system errors will occur now and again (Though this is no excuse and we trying not to take away from the not so good experience endured).
Our team is working around the clock to sort out any ongoing data delays, which in turn, impact much of what we do.
Please bear with us and allow time for us to resolve and implement any permanent solution from the insights gathered.
Regards,
Betway Team
Apologies for the inconvenience caused once again.
Please do understand that as an online entity, system errors will occur now and again (Though this is no excuse and we trying not to take away from the not so good experience endured).
Our team is working around the clock to sort out any ongoing data delays, which in turn, impact much of what we do.
Please bear with us and allow time for us to resolve and implement any permanent solution from the insights gathered.
Regards,
Betway Team