MG
Monwabisi G
1 reviews | Active since Mar 2026
10 Mar 2026, 14:16
Invalid voucher purchased
It's been about a week since my hard earned money that I purchased an online voucher with has not been reversed. I have not heard from betway ever since which goes to prove how less they care about their customers irregardless of sending a response on this platform that they'll be insomuch within 24hours.
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Replies (2)
Betway - South Africa's replyOfficial
10 Mar 2026, 17:15 Hi Monwabisi, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply10 Mar 2026, 17:15
Official
Hi Monwabisi, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's replyOfficial
11 Mar 2026, 16:14 Hi Monwabisi, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply11 Mar 2026, 16:14
Official
Hi Monwabisi, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team