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BRAIN M

1 reviews | Active since Apr 2021

23 Dec 2025, 09:27

Invalid 1 voucher pin

I am very disappointed with betway yesterday i withdrew using 1 voucher but when i try to redeem the voucher is keeps says invalid voucher. I tried live chat for help but no one assisted me i am very disappointed

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Replies (4)
Betway - South Africa
Betway - South Africa's reply23 Dec 2025, 10:37
Official
Hi Brain,  
  
Thank you for your review and for your patience in awaiting a follow-up from us.  
   
We have tried reaching out to you, sadly to no avail. 
 
Kindly advise on a suitable time for us to contact you to discuss the matter further. 
 
Your response will be greatly appreciated. 
  
Regards,  
Betway Team  
BM
BRAIN M's update23 Dec 2025, 11:46
Reviewer Update
I have been waiting for your call
Betway - South Africa
Betway - South Africa's reply23 Dec 2025, 12:42
Official
Hi Brain, 
  
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.  
  
One of our team members will follow up with you soon to address any concerns you may have. 
  
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  
  
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  
  
Regards,  
Betway Team  
 
Betway - South Africa
Betway - South Africa's reply24 Dec 2025, 12:11
Official
Hi Brian,  
  
Thank you for your review and for your patience in awaiting a follow-up from us.  
   
We have tried reaching out to you, sadly to no avail. 
 
Kindly advise on a suitable time for us to contact you to discuss the matter further. 
 
Your response will be greatly appreciated. 
  
Regards,  
Betway Team