LT
Lydia T
1 reviews | Active since May 2024
22 Jan 2026, 13:12
Incorrect account balance
I am trying to access my betway account but it says I have nothing whilst I left R10 yesterday even played uk and won 50 something rands but it shows nothing,only wagers of 14 january I sent betway an email with no response ...I want to bet now and I might even lose cause I'm unable to play since my account shows nothing...I don't know what else to do now cause I just can't use my account when it says insufficient funds when I left something yesterday.
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Betway - South Africa's replyOfficial
22 Jan 2026, 15:27Hi Lydia,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify the matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply22 Jan 2026, 15:27
Official
Hi Lydia,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify the matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team