DW
Divan W

1 reviews | Active since Dec 2023

30 Dec 2023, 23:20

Inactive Game

<div>Been loading funds whole day, been playing Mystic Fortune..unfortunately all the wheels spin together and stopps together.+++++ (chat agent) advice to play online however it keeps going back to the mobile site. So now I bet money, can't have the opportunity to play. Thank you Betway, I'll try a different platform 😒</div>

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply01 Jan 2024, 11:10
Official
Hi Divan,  Thank you for your review and for your patience in awaiting a follow-up from us.  This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you.  Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s.  Your understanding and patience are very much valued and appreciated.  Regards, Betway Team 

Best regards,

Betway - South Africa
Betway - South Africa's reply15 Jan 2024, 13:07
Official
Hi Divan,

Thank you for your review and for your patience in awaiting a follow-up from us. 

We have tried reaching out to you, sadly to no avail.

Kindly send through screenshots of what you are experiencing to the following email address: ***

We have tested the game and can confirm it is working on our end.

Your response will be greatly appreciated.

Regards,
Betway Team


Best regards,