LN
Lee N
1 reviews | Active since Mar 2022
29 Dec 2025, 08:18
Inactive account
I have been trying to log into my account for the past 3 days. It shows account Inactive. I called Betway and the agent confirmed that it should be resolved within 24 hours up to now nothing no communication that they working on the issue, absolutely nothing. I have lost out on good games. this past weekend.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
29 Dec 2025, 12:27Hi Lee,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
Betway - South Africa's reply29 Dec 2025, 12:27
Official
Hi Lee,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated to you privately on this platform providing feedback regarding your query.
Regards, Betway Team
LN
Lee N's updateReviewer Update
29 Dec 2025, 13:38Hi, I called again and was advised by Mantsie that I have to wait another 24 hours. I told her why was this not communicated on Saturday that the team who works with that does not work weekends. This is extremely disappointing and very frustrating. They must just unlock my account so that I can withdraw and close the account.
LN
Lee N's update29 Dec 2025, 13:38
Reviewer Update
Hi, I called again and was advised by Mantsie that I have to wait another 24 hours. I told her why was this not communicated on Saturday that the team who works with that does not work weekends. This is extremely disappointing and very frustrating. They must just unlock my account so that I can withdraw and close the account.
Betway - South Africa's replyOfficial
29 Dec 2025, 16:53Hi Lee, Thank you for your review and for your patience in awaiting a follow-up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. Kindly note that the contents of the email in order to assist you further. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's reply29 Dec 2025, 16:53
Official
Hi Lee, Thank you for your review and for your patience in awaiting a follow-up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. Kindly note that the contents of the email in order to assist you further. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards, Betway Team
Regards, Betway Team