Imorove your customer service or your game

Item: Betway - South Africa
Rating: 1
Author: Gino H

betway needs a functional customer service because i keep losing money when i deposit,i go to live chats but i forever get added to a queue with my query ending there and hope and pray that my money reflects which sometimes does but sometimes not,you continue playing hoping they will fix the error and reimburse you but your money never returns

Helpful (0)

Replies (3)

Betway - South Africa's replyOfficial

05 Dec 2024, 09:55

Hi Gino,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply05 Dec 2024, 09:55

Official

Hi Gino,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Gino H's updateReviewer Update

05 Dec 2024, 10:46

Thank you,looking forward to your response

Gino H's update05 Dec 2024, 10:46

Reviewer Update

Thank you,looking forward to your response

Betway - South Africa's replyOfficial

05 Dec 2024, 11:05

Hi Gino,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply05 Dec 2024, 11:05

Official

Hi Gino,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team