GM
Godfrey M

1 reviews | Active since Nov 2017

04 Apr 2022, 14:31

Im not happy with betway

I withdrawn money from betway on the 1st and got sms that it will take 24hours but now its more than 24 hours today is is the 4th i haven't received my money, im not getting any help from their contact center.

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply04 Apr 2022, 15:35
Official
Hi Godfrey,

Thank you for your review and for your patience in awaiting a follow up from us. 

A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team
 
Betway - South Africa
Betway - South Africa's reply04 Apr 2022, 16:00
Official
Hi Godfrey,

Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.

This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.

Regards,
Betway Team
 
GM
Godfrey M's update04 Apr 2022, 16:34
Reviewer Update
Issue is not resolved i still don't have anything in my account 😒
Betway - South Africa
Betway - South Africa's reply05 Apr 2022, 07:13
Official
Hi Godfrey,

Thank you for the review. We happy to advise that your withdrawal request was processed into your personal banking account, on the 04 April 2022 at 18:11.

 This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
 
Regards,
Betway Team