TM
Thobela M

1 reviews | Active since Feb 2025

26 Feb 2025, 13:57

I'm experiencing a b...

I'm experiencing a bad things betway ****e me R3000

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply26 Feb 2025, 14:16
Official
 Hi  Thobela, 

Thank you for your review, we appreciate the time you took to raise this matter. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 
 
 May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team 

Best regards,

Betway - South Africa
Betway - South Africa's reply27 Feb 2025, 10:30
Official
Hi Thobela,

I attempted to call you earlier, but unfortunately, we couldn't connect. 

Could you please let me know a convenient time to call you or provide an alternative contact number?

Regards, Betway Team 

Best regards,

Betway - South Africa
Betway - South Africa's reply27 Feb 2025, 10:32
Official
Hi Thobela, 

We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations. 

We've also addressed your recent query with a detailed response in your inbox. 

Our team carefully considered your concerns and provided feedback to resolve the issues. 

Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding. 

Thank you again for your valuable feedback.


Regards,
Betway Team  

Best regards,

Betway - South Africa
Betway - South Africa's reply27 Feb 2025, 15:09
Official
Hi Thobela,  We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any fo or feedback from you since this notice was sent.  In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.  Regards, Betway Team 


Best regards,