RO
Rico O

1 reviews | Active since May 2024

17 Aug 2024, 09:46

Identity theft

I called customer service multiple times and told them someone is using my account and that i could not log in, some off them just drop my call with no reason, still did not got my account back.

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply19 Aug 2024, 07:20
Official
 Hi Rico, Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
 
RO
Rico O's update20 Aug 2024, 17:46
Reviewer Update
Hi thank you for your response i emailed documents needed to do the verification.
Betway - South Africa
Betway - South Africa's reply21 Aug 2024, 10:15
Official
Hi Rico,  We have communicated to you via your inbox providing feedback in regard to your query.  Regards,Betway Team