LF
Lindi F
1 reviews | Active since Feb 2025
18 Feb 2025, 05:38
I WAS NEVER CREDITED FOR MY TICKETS THAT WON BETWAY APP.
I have placed bets on my betway account my two tickets won. Of which one ticket has disappeared and the other one was on my settled bet but I didn't get my payout. It's been more then three weeks now. I've been calling them, they tell me to wait for 24 to 48hours but after those hours there's still no changes because till today I didn't get my payout.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
18 Feb 2025, 07:59Hi Lindi ,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply18 Feb 2025, 07:59
Official
Hi Lindi ,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
18 Feb 2025, 10:28Hi Lindi,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply18 Feb 2025, 10:28
Official
Hi Lindi,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
LF
Lindi F's updateReviewer Update
18 Feb 2025, 13:04MY ISSUE WAS RESOLVED BY MR TONY FROM BETWAY SA.
I was having an issue with my tickets that won not been paid back. All thanks to this good kind man who loves his job. He helped alot. Thank you
I was having an issue with my tickets that won not been paid back. All thanks to this good kind man who loves his job. He helped alot. Thank you
LF
Lindi F's update18 Feb 2025, 13:04
Reviewer Update
MY ISSUE WAS RESOLVED BY MR TONY FROM BETWAY SA.
I was having an issue with my tickets that won not been paid back. All thanks to this good kind man who loves his job. He helped alot. Thank you
I was having an issue with my tickets that won not been paid back. All thanks to this good kind man who loves his job. He helped alot. Thank you
Betway - South Africa's replyOfficial
18 Feb 2025, 14:13Hi Lindi,
Thank you for your positive review of Betway and our services.
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply18 Feb 2025, 14:13
Official
Hi Lindi,
Thank you for your positive review of Betway and our services.
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team