LM
Lerato M
1 reviews | Active since Feb 2026
08 Sept 2026, 00:18
I want to unlock my account
I have been trying to call their call centre to unlock my profile but they are not answering. I have stayed on the line for more than 45 minutes only for them to cancel my call
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Replies (1)
Betway - South Africa's replyOfficial
08 Sept 2026, 08:47Hi Lerato,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply08 Sept 2026, 08:47
Official
Hi Lerato,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team