MR
Michelle R

1 reviews | Active since Sept 2022

01 May 2025, 10:49

Betway - South Africa

<div>I did get resonse from them a lady called Lauren and she said they only need to things from me and I did provide it so I'm waiting till tommorow to hear from the.</div>

0
Replies (12)
Betway - South Africa
Betway - South Africa's reply01 May 2025, 11:06
Official
Hi Michelle, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team   
MR
Michelle R's update01 May 2025, 11:26
Reviewer Update
I do send everything you asked for I need to see improvement today since you get it yesterday please in need my money since I'm getting out of hospital and need to go home that is in somerset east unlock the account and put my money into my account please and then change my old number with this new number *** that have my R13011 in that's all I ask as in today three weeks the same things but still no progress of how to pay me out but you unlocked my old acc with the *** how using the same accounts with the same password I just need my money you have everything to proof thatviscmy money
Betway - South Africa
Betway - South Africa's reply01 May 2025, 12:41
Official
Hi Michelle, 

Thank you for your review, we appreciate the time you took to raise this matter. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 
 
May we kindly ask that you allow us sometime to investigate this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team 

MR
Michelle R's update01 May 2025, 14:13
Reviewer Update
I always hear to give you time today is the third week and everytime you give me same answer I'm a depression and anxiety patient and this is unfair towards me I'm really fed up now because it's your fault for doing things not the write way in the first place to let me play on an account that not mine as you state it with my past word please I can't stay longer here in hospital I need my money in today or latest tommorow morning Lauren the lady inform me that they would sort it out
MR
Michelle R's update01 May 2025, 14:17
Reviewer Update
Please my next text is going to be life on on tiktok you can be sure of this betway three weeks today
Betway - South Africa
Betway - South Africa's reply01 May 2025, 16:55
Official
Hi Michelle, 

Thank you for your review, we appreciate the time you took to raise this matter. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 
 
May we kindly ask that you allow us sometime to investigate this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team 
MR
Michelle R's update02 May 2025, 19:22
Reviewer Update
People of South africa πŸ‡ΏπŸ‡¦ I'm tired of betway a Lauren phone me today and guide me how to change my number *** to my old number *** that was done and she said the money will reflect after doing this this afternoon she phone and said they decline the request of paying that money into my account so tell me is this write they have everything even all my payments into that account withdraw if I won now there is this thing I can't get my money I said to her to tell them I'm going viral on any platform so they must make sure I get my money tonight I want the reflection in my acc .I need help urgently I cant
MR
Michelle R's update02 May 2025, 19:26
Reviewer Update
I'm tired somewhere inside betway our money dissappear.im not gonna wait for the board to make a decisions on my money because they let me play on an account that's not mine but it's my number and password from my old number all off a sudden my old acc appear when I logon
MR
Michelle R's update03 May 2025, 00:09
Reviewer Update
They still did not transfer my money after they change my number with the old one but funny now they say they can't let me withdraw the money that played for on the number 😱 *** for a year so what must I do I'm tired really I'm tired
MR
Michelle R's update04 May 2025, 23:54
Reviewer Update
Betway what is the problem that you can't give me my R13011 that's my money that I won you people really thinks that I'm a fool I'm not stupid I know what is write and what is wrong this sounds more like ***** to me I'm waiting for my R13011 in my own account tomorrow the whole world 🌎 will see what you guys are capable of robbing me from my money that I won I give you only till tomorrow morning
Betway - South Africa
Betway - South Africa's reply05 May 2025, 10:32
Official
Hi Michelle, 

Thank you for your review and patience in investigating the matter. We appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards,

Betway Team

MR
Michelle R's update05 May 2025, 11:49
Reviewer Update
I can't wait we are in the 5th week already and you still told me the same thing over and over again I need my money today no more stories about you guys investigate anymore fix your fault and release my money today πŸ’”