I want to fix my bet...

Hi Nkosinathi, 
Thank you for your review, we appreciate the time you took to raise this matter. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 
 
 May we kindly ask that you allow us sometime to investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team