LL
Lerato L

1 reviews | Active since Jan 2026

15 Jan 2026, 09:29

I want my winnings

I won an amount of R277 playing a game. I left the money and told myself that I will withdraw in the morning. When I opened my account in the morning all my winnings disappeared. When I can't to the Betway online consultant the put me on que for more that 7 hours without any assistance. I need my money when I call them they put me on hold again without any help. Betway is a ****.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply15 Jan 2026, 11:26
Official
Hi Lerato,
 
Thank you for your review and for your patience in awaiting a follow-up from us.  
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 
Betway Team