ST
Siyabonga T
1 reviews | Active since Aug 2021
24 Jul 2022, 08:18
I want my money.
Made a standard bank instant money withdrawal on Friday afternoon and they still haven’t processed it but deposits never take time. I need my money! I was told to wait for 24hrs but we are approaching 48.
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Replies (1)
Betway - South Africa's replyOfficial
24 Jul 2022, 14:05Hi Siyabonga ,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note that your query has been escalated and we have been informed of an unforeseen delay with processing of withdrawals. This has been looked into as a matter of urgency and our team is processing again. and we can confirm that your funds have been released. Please allow some time for the voucher and Pin to be sent to you from Standard Bank.
Regards,
Betway Team
Betway - South Africa's reply24 Jul 2022, 14:05
Official
Hi Siyabonga ,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note that your query has been escalated and we have been informed of an unforeseen delay with processing of withdrawals. This has been looked into as a matter of urgency and our team is processing again. and we can confirm that your funds have been released. Please allow some time for the voucher and Pin to be sent to you from Standard Bank.
Regards,
Betway Team