BM
Boitumelo M
1 reviews | Active since Dec 2021
16 Dec 2021, 09:34
I WANT MY MONEY
Never have I ever experienced such a terrible service when it comes to withdrawing funds from betway, they keep asking for documents that I've sent a million times now. I want my money Betway this is ridiculously sickening 🤬🤬🤬...
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
16 Dec 2021, 09:59Hi Boitumelo,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Betway - South Africa's reply16 Dec 2021, 09:59
Official
Hi Boitumelo,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
BM
Boitumelo M's updateReviewer Update
16 Dec 2021, 10:33I refuse to wait another 7 days.. It's been a week now
BM
Boitumelo M's update16 Dec 2021, 10:33
Reviewer Update
I refuse to wait another 7 days.. It's been a week now
Betway - South Africa's replyOfficial
16 Dec 2021, 12:08Hi Boitumelo,
We appreciate the follow-up review.
Our team has communicated all the outstanding documents needed by our FICA team for vetting purposes, purely.
Upon vetting completion, our payments team will then process any pending withdrawals noted within your account.
Regards,
Betway Team
We appreciate the follow-up review.
Our team has communicated all the outstanding documents needed by our FICA team for vetting purposes, purely.
Upon vetting completion, our payments team will then process any pending withdrawals noted within your account.
Regards,
Betway Team
Betway - South Africa's reply16 Dec 2021, 12:08
Official
Hi Boitumelo,
We appreciate the follow-up review.
Our team has communicated all the outstanding documents needed by our FICA team for vetting purposes, purely.
Upon vetting completion, our payments team will then process any pending withdrawals noted within your account.
Regards,
Betway Team
We appreciate the follow-up review.
Our team has communicated all the outstanding documents needed by our FICA team for vetting purposes, purely.
Upon vetting completion, our payments team will then process any pending withdrawals noted within your account.
Regards,
Betway Team
Betway - South Africa's replyOfficial
21 Dec 2021, 12:21Hi Boitumelo,
All received documents are now vetted, approved and saved on file. Your welcome to raise a new withdrawal request which will be honored accordingly.
We further ask that you refrain from using 3rd party details when funding your Betway account to avoid further delays and the possibility of having your account barred.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
All received documents are now vetted, approved and saved on file. Your welcome to raise a new withdrawal request which will be honored accordingly.
We further ask that you refrain from using 3rd party details when funding your Betway account to avoid further delays and the possibility of having your account barred.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
Betway - South Africa's reply21 Dec 2021, 12:21
Official
Hi Boitumelo,
All received documents are now vetted, approved and saved on file. Your welcome to raise a new withdrawal request which will be honored accordingly.
We further ask that you refrain from using 3rd party details when funding your Betway account to avoid further delays and the possibility of having your account barred.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team
All received documents are now vetted, approved and saved on file. Your welcome to raise a new withdrawal request which will be honored accordingly.
We further ask that you refrain from using 3rd party details when funding your Betway account to avoid further delays and the possibility of having your account barred.
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards,
Betway Team