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VM
Vhonani M

1 reviews | Active since Jul 2023

05 Jan 2026, 12:07

i want my account back

since i sent my documents on the 23rd for verification still no feedback and i call everyday they telling me stories can you please send me a link and change my log in details becouse my account was hacked but you are not helping other betting sites are much faster than this do better i

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply05 Jan 2026, 17:03
Official
Hi Vhonani,
  
Thank you for your review and for your patience in awaiting a follow-up from us.  
  
We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. One of our team members will follow up with you soon to address any concerns you may have. 
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  

Regards, 
Betway Team 
VM
Vhonani M's update06 Jan 2026, 11:59
Reviewer Update
im still waiting nothing you just make empty promises can you please verify my account i want my account back
VM
Vhonani M's update06 Jan 2026, 12:00
Reviewer Update
since 23rd im tired of you guys this is how you treat custumers????
Betway - South Africa
Betway - South Africa's reply06 Jan 2026, 16:51
Official
Hi Vhonani,  
 
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.   

We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.   
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.   
 
Regards,  
Betway Team